Do you work on Thermador's steam ovens?
Yes — combination steam ovens are one of Thermador's signature products, and we diagnose both the steam and conventional heating sides.
Is my Thermador unit still under warranty?
If it is, repairs should go through Thermador's authorized service network to preserve that coverage. We specialize in out-of-warranty repairs.
My Thermador column will not hold temperature in summer. Is it the unit?
Not always. Freedom columns are frequently installed in butler’s pantries and garages that sit outside the conditioned envelope, and a column fighting a 100°F room behaves exactly like one with a failing sealed system — long run times, a drifting setpoint, a warm upper shelf. The symptoms are the same either way. The fix is not, and it is worth knowing which one you have before parts are ordered.
How much does Thermador repair cost?
It depends heavily on the fault. We charge a flat diagnostic fee and give you an exact quote before starting any work — see
typical repair costs for a general sense of ranges.
Are you affiliated with Thermador?
No. SubZero Repair Phoenix is an
independent repair company and is not affiliated in any way with Thermador or its distributors. We specialize exclusively in out-of-warranty repairs.
Is my Thermador unit still under manufacturer warranty?
If it is, repairs need to go through the manufacturer's authorized service network to preserve that coverage. We specialize in out-of-warranty repairs and can help you figure out which situation applies to your unit.
Do you offer a warranty on the repair?
Yes — every repair includes a written warranty of up to 1 year on the parts and labor performed.